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Connecting You Your Customers.

Total Customer Connect (TCC) programs deliver a premium customer experience for those ready to buy and vehicle owners ready for service.

TCC is the trusted Revenue-Enhancement Company for the retail automotive industry and is specifically designed to increase opportunities and enhance service processes.

With our call center services, custom marketing campaigns, state of the art pricing menus, electronic route sheet, tablet-friendly MPI tool, and DMS-driven reporting tools, TCC guarantees improved profitability in your dealership service drive.

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Increase $ Per RO.


Increase customer pay revenue by an average of $17k per month!


Menu Builder

Web based OE recommended maintenance menu that integrates directly with online appointment tool. Supports VIN decoding, customer history and docked service appointments with DMS integration.

  • Digital Presentation Upsell Tool
  • Multi-tier Presentation Options​
  • All North American Makes & Models
  • ​Online Appointment Scheduler Integration

Your menus will be embedded in your online appointment scheduler on your website, available to your BDC when they schedule appointments, and in your service drive. From the website, to the BDC to the Advisor, we make sure your customer gets the same price, every time.

Factory Recommended Service

Give your customers, and your advisors trust in the menu by offering true factory recommended services. Our menus are powered by OEM data, and match the owners manual.

Good, Better, Best Menu Options

Have additional recommended services, and want to give your customers a comparison? Your menus can be configured to help your Advisors up-sell additional work, chemical options, or we can add services a la carte.

Desktop and Tablet Service Menus

Walk the drive with a tablet, or present from your desktop. Either way, you'll present the same information, and the advisor will have all the information they need: Op Codes, Customer Sheets, Parts, Fluid and Labor Costs, and More.